Tuesday, December 29, 2009

Profiles of Chief Human Resource Officers

Wal Mart
M. Susan Chambers
Executive Vice President, People Division
2,000,000 Employees

With over 20 years of experience in the manufacturing and retailing industries, M. Susan Chambers serves as the Executive Vice President of the Global People Division for Wal-Mart Stores, Inc. In that role, she is responsible for managing, attracting and retaining the nation’s largest private workforce. In 2008, she was named to Fortune magazine’s list of the “50 Most Powerful Women in Business.”

Prior to joining Wal-Mart, Susan worked for 14 years with Hallmark Cards, Inc. She was the Director of Applications Development at Hallmark before beginning her career at Wal-Mart in 1999. She trained for six months in the field as a store and club manager before advancing to senior positions across multiple corporate functions, starting in the information systems division. There, she served as a Vice President for Applications and Development-Merchandising and then as a Senior Vice President, Risk and Benefits. She was then promoted to the role of Executive Vice President of Risk Management and Benefits Administration, with additional responsibilities in Global Security and Aviation.

In 2006, Susan was promoted to her current position as Executive Vice President of the Global People Division. She reports directly to Wal-Mart’s CEO Mike Duke. Today, Susan oversees recruiting, training and retention initiatives for more than 2 million Wal-Mart associates worldwide. Additionally, her responsibilities include human resource technology, culture change, regulatory issues and benefits. Susan’s role at Wal-Mart also extends well beyond traditional human resources responsibilities. Her position at one of the world’s largest private employers allows her the opportunity to be involved in multiple arenas, including workforce development and education. She is a firm believer that human resources issues – like training, compensation and opportunity – are issues with a real social, financial and economic impact.


B.S.  in Systems and Data Processing
William Jewell College
United Parcel Service (UPS)
Allen E. Hill
Senior Vice President, Human Resources
425,300 Employees

Allen Hill, senior vice president for UPS, manages a human resources organization that serves more than 400,000 employees worldwide. Committed to maintaining UPS's reputation as an employer of choice, Hill oversees the company's strategy in training, developing and retaining a diverse and highly-skilled workforce.A native of Decatur, Ala., Hill received his B.A. from Lipscomb University in Nashville, Tenn., and a J.D. from the Nashville School of Law. He also completed the Executive Education Program at Emory University's Goizueta Business School in Atlanta, Ga. While attending college, Hill began his UPS career in 1976 as a part-time package loader and sorter. He held positions of increasing responsibility in operations and human resources before joining the legal group in 1988 as counsel to the human resources function. In 1994, he was promoted to coordinator of the corporate legal group and then became department manager in 1995.From 2004 through 2005, he served as the company's senior vice president of Legal, Public Affairs and Public Relations, general counsel and corporate secretary. In addition to his corporate responsibilities, Hill is a member of the Association of Corporate Counsel, American Bar Association, Tennessee Bar Association, and the Advisory Board of the American Employment Law Council. He also chairs the Board of Trustees of The UPS Foundation and serves on the Board of Directors of the Metro Atlanta Chamber of Commerce and the Human Resources Policy Association.
BA, Lipscomb College
JD, Nashville School of Law
McDonald's Corporation
Richard Floersch
Executive Vice President, Chief Human Resources Officer
400,000 Employees

Rich Floersch, McDonald’s Executive Vice President and Chief Human Resources Officer, is responsible for overseeing McDonald’s human resources function for its 400,000 company employees in 118 countries. As a member of the Senior Management team, he is responsible for the company’s talent management, leadership development, rewards, labor relations and employment branding programs.Floersch joined McDonald’s from Kraft Foods International in 2003, where he had served as Senior Vice President of Human Resources since 1998. In this role, Floersch was responsible for all HR aspects of this Fortune 100 organization, which employs 50,000 personnel in 66 countries.  Prior to this post, he was Vice President of Corporate Compensation at Philip Morris. Before the Philip Morris assignment, Floersch was based in the Chicago area, working for Kraft Foods North America as Vice President of Compensation.Floersch is a member of the Board of Directors for the HR Policy Association, a public policy advocacy organization representing the chief human resource officers from more than 260 leading employers across the U.S.
B.S., Business Administration, SUNY Buffalo
MBA, SUNY Buffalo
Randall MacDonald
Senior Vice President, Human Resources
387,000 Employees

Randy MacDonald joined IBM in 2000 as senior vice president, Human Resources. In this position he is responsible for the global human resources practices, policies and operations of the organization, and reports to Chairman, President, and Chief Executive Officer Sam Palmisano.Prior to joining IBM, Mr. MacDonald was the executive vice president of Human Resources and Administration for GTE (now Verizon Communications). Mr. MacDonald was with GTE for 17 years, holding positions of increasing responsibility. Before joining GTE, he held human resources positions at Ingersoll-Rand Company and Sterling Drug, Inc.In August 2009, Mr. MacDonald received the Distinguished Human Resources Executive Award from the Academy of Management for his significant contributions to the science and practice of human resources, including HR-related research and education. He is the first executive to receive this award twice; he was also recognized with this honor in 2004. Among many other awards, Mr. MacDonald was named Human Resource Executive Magazine's “HR Executive of the Year” in 2008. He is a member and past chair of Cornell University's Center for Advanced Human Resources Study and a past chair of the Personnel Roundtable. He is also a member of the HR Policy Association, which he serves as Chairman of its Board of Directors. In 1998, Mr. MacDonald was named a Fellow of the National Academy of Human Resources, the human resource profession's highest honor for outstanding achievement. He was elected to the Academy's Board of Directors in 2000 and serves as its Vice Chair. He also was a member of the President’s Advisory Commission on Consumer Protection and Quality in the Health Care Industry. Mr. MacDonald has a bachelor's degree in political science and a master's degree in industrial relations from St. Francis University; he received the St. Francis University Distinguished Alumni in Business Award in 1999, and was a Trustee of the institution. Mr. MacDonald also serves as a Trustee of Bucknell University, and as vice chairman of the board. He is a member of the Board of Managers of Delphi Corporation and a former member of the Board of Directors of Covance.
B.S., Political Science, St. Francis University
Masters, Industrial Relations, St. Francis University
Paul McKinnon
Head of Human Resources
350,000 Employees

Paul joined Citi on February 1, 2008 with 25 years of experience in human resources management, consulting, and education. As Head of Human Resources, he is responsible for all of human resources for Citigroup, and for all Talent Management programs. Prior to this role, he was Head of Talent Management for Citigroup. He is a member of Citi's Senior Leadership Committee. Until early 2007, Paul was Senior Vice President of the Human Resources Group for Dell, with responsibility for all aspects of the function. During his ten years with Dell, Paul was instrumental in the company's Winning Culture initiative, which included all Dell's training and development activities, winning external and internal awards, including the coveted award from the U.S. Department of Labor for secretary's equal opportunity programs. Paul also was Chairman of the Dell Foundation. During the 12 years before that, he developed a leadership development practice at three separate management consulting firms: McKinnon Consulting, Novations, and Harbridge House. Previously, Paul was an assistant professor at the Darden Graduate School of Business at the University of Virginia, where he taught organizational behavior. Paul has served on the Board of Directors of the HR Policy Association and the National Urban League. He was inducted as a Fellow into the National Academy of Human Resources in 2002.
BA, History, Brigham Young University
Masters of Organizational Behavior, Brigham Young University
Ph.D, Organizational Studies, MIT
Jodee Kozlak
Executive Vice President Human Resources
350,000 employees
Jodee Kozlak is executive vice president, human resources, for Target. In this role she sets the strategy for enterprise talent management and organizational design and alignment as well as team culture and employment brand. Her responsibilities support the corporation’s retail and credit card segments, including stores, supply chain, headquarters and international operations.
Kozlak joined Target in 2001 as director of employee relations and employee relations general counsel. She was named vice president, human resources and employee relations, in 2005 and executive vice president, human resources, in 2006. She is also a trustee of the Target Foundation. Prior to joining Target, Kozlak was a partner in the litigation practice of Greene Espel, PLLP, a Minneapolis law firm. She also previously served as a senior associate at Oppenheimer Wolff & Donnelly and a senior auditor at Arthur Andersen & Co., both in Minneapolis. Kozlak is president of the board of directors of The Guthrie Theater and a member of the boards of directors of Park Nicollet Health Systems and Sierra Leone, a nonprofit organization that focuses on microfinance. Kozlak is also on the board of overseers for the Carlson School of Management, University of Minnesota.
B.S., Accounting, College of St. Thomas, 1985
JD, University of Minnesota, 1990
General Electric
John Lynch
Senior Vice President Human Resources
320,000 Employees
John F. Lynch is GE's senior vice president of Corporate Human Resources and is based in Fairfield, Connecticut. A native of Edinburgh, Scotland, Mr. Lynch worked in a number of management roles in human resources for one of the UK's major finance houses for 18 years. In 1991 he joined the UK Auto Finance Business of GE Capital, and in 1994 he was promoted to HR Leader for GE Capital Retailer Finance-Europe The following year he moved to Stamford, Connecticut, as Senior HR Leader for GE Capital Global Consumer Finance, now GE Money.

In 2001, Mr. Lynch was elected a GE company officer, becoming vice president in Human Resources for GE Medical Systems in Milwaukee, Wisconsin (now GE Healthcare). Following the Amersham acquisition in April 2004, John led human resources at the new global headquarters for GE Healthcare in London. In 2007, Mr. Lynch was appointed senior vice president of Corporate Human Resources, reporting directly to the GE Chairman and CEO Jeff Immelt. He has overall human resources responsibility for GE's 320,000 employees worldwide. Educated at Blairs College, Aberdeen, and St Andrews College in Scotland Mr. Lynch and his wife have three children.
Kathleen S. Barclay
Senior Vice President of Human Resources
320,000 Employees

Ms. Barclay joined Kroger in October 2009 after heading Global Human Resources for General Motors Corporation for more than ten years. Ms. Barclay's background includes nearly 30 years of progressive responsibilities in the Human Resources field. In her role as Senior Vice President at Kroger, she will be responsible for leading all aspects of Human Resources for the nation's largest traditional grocery retailer. Kathleen (Katy) S. Barclay was General Motors Vice President of Global Human Resources with responsibilities for leading the company's worldwide human resources. Barclay reported to President and Chief Executive Officer Fritz Henderson and was a member of GM's Automotive Strategy Board. She was elected to the position on October 1, 1998. Born in Milwaukee and raised in Detroit, Barclay began her GM career in 1978 and has held several leadership positions in the areas of salaried compensation and policy, human resources planning, leadership development, education relations, and talent acquisition. Barclay was general director of human resource management at GM North America Operations. Other positions held included director of human resources for GM's Vehicle Sales, Service and Marketing organization; GM director of compensation; manager of executive compensation for the former Chevrolet-Pontiac-GM of Canada (C-P-C) Group; manager of labor relations for C-P-C; and manager of salaried personnel corporate staffs. Between 1981 and 1985, Barclay left GM to join Southland Corporation, where she held retail management positions in Reno, NV and Chicago, IL before she went to work as a human resource compensation manager for the Milwaukee based Allen-Bradley Company. Barclay was named a Fellow with the National Academy of Human Resources and inducted into the Class of 2000. Academy members select Fellows based on their achievements, sustained excellence, and contributions to the human resources field. In 2005, Human Resource Executive magazine named Barclay one of the top 25 most powerful women in HR. That same year, Automotive News named her one of the 100 leading women in the North American auto industry. Barclay is a member of the National Academy of Human Resources Board of Directors, the Hispanic Scholarship Fund Board of Directors, the Human Resources Policy Association Board of Directors, the Partners for the Advancement of Collaborative Engineering Education (PACE) Council, and the Cowdrick Group.
B.S, Business Administration, Michigan State University
MBA, Massachusetts Institute of Technology

Hewlett Packard
Marcela Perez de Alonso
Senior Vice President, Human Resources
320,000 Employees

Marcela Perez de Alonso has worldwide responsibility for HP’s strategic human resources initiatives, practices and operations supporting over 300,000 employees in more than 170 countries. She is also the Board Chair of the HP Company Foundation and a member of the board for HP Financial Services, the financing arm of HP.
 Since joining HP in 2004, Perez de Alonso has spearheaded a pivotal transformation to build a best-in-class HR organization that delivers value to HP employees while driving business results and growth. She oversees the design and implementation of HR programs and services focused on getting the right people in the right places at the right time to keep HP talent engaged and performing at optimal levels to achieve company goals.
 Previously, a long-time executive at Citigroup, Perez de Alonso has held senior-level roles in both operations and human resources, including the lead HR role for Citibank’s Global Consumer Business – a 90,000-employee organization where she developed a host of breakthrough initiatives. Senior executive recruiting, diversity, variable compensation and employee survey programs are among the many worldwide efforts Perez de Alonso led during her tenure. She also was head of Citigroup’s North Latin America retail business operations and was in charge of deposit products for the company’s international retail bank. Perez de Alonso has actively led and contributed to the evolution of the HR practice throughout her career. She was recognized with the 2007 Hunt-Scanlon Human Resources Leadership Award for accomplishments in driving bottom-line results through effective human capital management. One of only 10 women to be included in the ninth annual Hispanic Business Corporate Elite directory, Perez de Alonso was named one of the 50 Most Important Hispanics in Technology and Business by Hispanic Engineer & Information Technology magazine. She also was honored as the 2005 Corporate Executive of the Year by Hispanic-Net, a California nonprofit organization of executives and professionals in technology-related fields. Perez de Alonso earned an advanced degree in organizational psychology from the Catholic University in Chile. She attended the Business Executive Program of the Columbia University Graduate School of Business and received a certificate in finance and accounting. Perez de Alonso currently serves on the advisory board of the Marshall Business School, University of Southern California.
Masters, Organizational Psychology, Catholic University in Chile

AT & T
William A. Blase Jr.

Senior Executive Vice President – Human Resources

303,000 Employees

Bill Blase is senior executive vice president-Human Resources, with responsibility for the development and implementation of human resources policies and practices in support of AT&T’s global workforce, as well as the company’s relationship with the unions that represent AT&T employees. From December 2005 to June 2007, Mr. Blase served as executive vice president-Labor Relations. Before that, he was president and chief executive officer of SBC Southwest, where he was responsible for overall leadership in the SBC Southwest and SBC Southern New England Telephone (SNET) regions, including network, consumer and business sales and external affairs. From April 2001 to June 2003, Mr. Blase served as president and CEO of SBC SNET, with overall responsibility for the company’s wireline operations in Connecticut. Previously, Mr. Blase was president-External Affairs for Pacific Bell, where he was responsible for all regulatory, legislative, governmental and external affairs activities. Mr. Blase began his career with SBC at Southwestern Bell in 1979 as a customer services supervisor in the Business Marketing Organization in St. Louis. After holding a variety of positions in the marketing, revenues and public affairs organizations for Southwestern Bell and in investor relations for SBC, he became director-Federal Regulatory for SBC in Washington, D.C. In 1994, Mr. Blase was appointed executive director-Regulatory Matters for Southwestern Bell in Kansas and returned to St. Louis two years later as managing director-Regulatory and External Affairs for SBC. He became president-Kansas for Southwestern Bell in 1997. Later that year, he was appointed vice president-Regulatory for Pacific Bell, where he was responsible for state regulatory relations, strategy and implementation for formal proceedings before the California Public Utilities Commission and the development of regulatory public policy. Mr. Blase is a member of the board of trustees at St. Louis University. He is also a board member of the Southern Methodist University Cox School of Business. Mr. Blase was born and raised in St. Louis. He holds a bachelor’s degree in political science from Loyola University, a master’s degree in business administration from the University of Missouri at St. Louis and a doctorate in business administration from St. Louis University. In addition, he is a Chartered Financial Analyst and has served as an adjunct professor of finance at George Mason University.
B.S., Political Science, Loyola University
MBA, University of Missouri - St. Louis
DBA, St. Louis University

William R. Harker
Senior Vice President, Human Resources
General Counsel
Corporate Secretary
302,000 Employees
Mr. Harker joined Sears Holdings Corporation as Vice President and Chief Counsel in September 2005. He became Vice President, Acting General Counsel and Corporate Secretary in January 2006. In April 2006, Mr. Harker was elected Senior Vice President, Acting General Counsel and Corporate Secretary. In December 2006, he was elected Senior Vice President, General Counsel and Corporate Secretary and in February 2008 he was elected Senior Vice President, Human Resources, General Counsel and Corporate Secretary. 
Prior to joining Holdings, he practiced corporate law with the law firm of Wachtell, Lipton, Rosen and Katz from September 2000 to August 2005

JD, University of Pennsylvania
B.S., Business Administration, West Virginia U.

Anne Byerlein
Chief People Officer
301,000 Employees
Anne Byerlein is Chief People Officer for Yum! Brands Inc., where she is responsible for global Human Resources, which include field and Restaurant Support Center recruiting, staffing, compensation, benefits, people development and training. Also falling under her umbrella are employee relations, safety, security, facilities and aviation for all five Yum! divisions. Prior to assuming her current role in late 2002, Byerlein was Chief People Officer for KFC and Vice President of Human Resources for Yum!, roles she held concurrent with one another. Previously, she was Vice President of Corporate Human Resources for PepsiCo, a position she held prior to the creation of Tricon Global Restaurants, Inc., (later changed to Yum! Brands, Inc.) in 1997.

Tim Crow
Executive Vice President, Human Resources
300,000 Employees
Tim Crow is the executive vice president of Human Resources for The Home Depot. He oversees all aspects of human resource management for the Company’s more than 300,000 associates. Previously, Tim served as senior vice president of Organization, Talent and Performance Systems. He was responsible for the Company's talent management, organization effectiveness, compensation, benefits, executive development, executive staffing, human resources information systems, relocation and performance management activities. Before joining The Home Depot in 2002, Tim served as senior vice president of human resources at Kmart, where he was responsible for all store, distribution center and corporate human resources support. Additionally, Tim managed extensive employee issues related to Kmart’s financial restructuring under Chapter 11 of the U.S. Bankruptcy Code, including benefits restoration, retention plans, store closings and internal communications. Prior to joining Kmart, Tim served as vice president of Human Resources for Sears’ 55,000-employee Automotive Group. While at Sears, Tim also held key roles in the controller, risk management and accounting policy areas. His career at Sears, Roebuck & Co. spanned almost 20 years. Tim is a director of the Human Resources Policy Association and serves on its Health Care Policy Committee. Tim earned a bachelor’s degree from California State University at Northridge.

Mary Barra
Vice President, Global Human Resources
266,000 Employees

Mary Barra was named Vice President, Global Human Resources on July 30, 2009. She is a member of the GM Senior Leadership Group and reports to CEO and president, Fritz Henderson. Prior to this appointment, Barra had been GM Vice President, Global Manufacturing Engineering since February 2008. She has also held the positions of Executive Director, Vehicle Manufacturing Engineering where she had global responsibility for the General Assembly; Controls, Conveyors, Robotics and Welding; Paint and Polymer, and Advanced Vehicle Development Centers, as well as Industrial Engineering, Global Manufacturing System Implementation and Pre-Production Operations. She has also held a number of engineering and staff positions, including Plant Manager, Detroit Hamtramck Assembly Plant; Executive Director of Competitive Operations Engineering; Business Manager for Corporate Staffs; and General Director of Internal Communications for GM North America. Barra began her career with General Motors in 1980 as a General Motors Institute (Kettering University) co-op student at the Pontiac Motor Division. She graduated with a Bachelor of Science degree in electrical engineering.  She serves on the Board of Trustees at Kettering University, and is Key Executive for Stanford University.

Barra is married with two children.
MBA, Stanford U.
Lynn McKee
Executive Vice President, Human Resources
260,000 Employees
Lynn McKee is Executive Vice President, Human Resources for ARAMARK. She has held this position since May, 2004. She is responsible for all HR issues affecting the 260,000 employees at ARAMARK including compensation, benefits, recruiting and staffing, and labor and employee relations. She is also the point person for all matters related to ARAMARK’s Executive Leadership Council, the company’s top 250 executives.
Prior to her current position, Ms. McKee served as Senior Vice President, Human Resources and Vice President, Executive Development and Compensation for ARAMARK. She significantly expanded the company’s Executive Leadership program, which is considered a benchmark program within the HR community.
Since joining ARAMARK in 1980, Ms. McKee has served in a number of key positions of increasing responsibility, and has made significant contributions to ARAMARK. She rose through the company’s HR ranks by holding various positions in the operating divisions and at the corporate level including Director of Employee Relations and Director of HR and Executive Development. She was promoted to Manager, Headquarters HR in 1986 and, in 1989, she became HR Director.
She is a member of the Human Resources Roundtable Group and the Conference Board’s Advisory Council of Human Resources Management.
Ms. McKee earned a bachelor’s degree in accounting from St. Joseph’s University and a Master of Business Administration degree from Drexel University.

Judy Edge
Vice President, Human Resources
240,000 Employees

Judith Edge, corporate VP for human resources, signed on with FedEx in 1983, when she was 22 years old, and worked up the HR ladder to become corporate vice president for global human resources in 2007. 
Link to Profile Education: MBA, Heriot-Watt University

Felicia Fields
Group Vice President, Human Resources and Corporate Services
229,000 Employees

Felicia J. Fields, Ford group vice president for Human Resources and Corporate Services since March 25, 2008, leads the global Human Resources and Corporate Services functions for Ford Motor Company. Fields was previously vice president for Human Resources, an appointment she received on Jan. 1, 2005. Before that, she served as executive director of Human Resources, Automotive Operations and Corporate Staffs. Since joining Ford in 1986 as a Ford College Graduate, Fields has held HR leadership positions in Manufacturing, Research, Information Technology, Finance, Product Development and Corporate Development. In addition to her broad exposure to Ford, she has deep experience in acquiring and developing talent, succession planning and leadership development. As if she was destined to become a part of the Ford Motor Company family, Felicia is a proud third generation Ford employee. Her paternal grandfather retired from the Wixom Assembly Plant in Wixom, Mich., and in 1986, her father retired as general supervisor from the National Parts Distribution Center in Livonia, Mich. Fields actively participates in education and youth-oriented events in the community. She serves on the board of directors for the National Action Council for Minorities in Engineering (NACME) and holds the distinction of Vice Chair of the Governance Committee. Fields outstanding leadership and professional achievements have been recognized by major professional and news organizations. These recognitions include: 2009 HR Executive of the Year, by American Society of Employers (ASE), Michigan Chronicle's 2009 Women of Excellence award and 2005 'Leading Woman in the North American Automotive Industry' from Automotive News. Fields received a Bachelor of Arts degree in psychology with high distinction from the University of Michigan and a master’s degree in administration from Central Michigan University. She also has various certifications in the fields of leadership development, personal effectiveness and diversity.

Kathleen Wilson-Thompson
SeniorVice President, Human Resources
229,000 Employees
Wilson-Thompson, 52, is responsible for the strategy and delivery of all human resources related activities at the nation’s largest drugstore chain. She was senior vice president of global human resources at Kellogg Company (NYSE: K), where she is also a member of Kellogg’s executive global leadership team. “Kathleen is an experienced leader who will ensure we have a world-class human resources function for our company,” said Walgreens President and CEO Greg Wasson. “She has the background, transformational skills and leadership ability that are consistent with the dynamic change and momentum we have established at Walgreens. She’s also known for her measured approach, unwavering integrity and strategic perspective on business issues.” Wilson-Thompson joined Kellogg in 1992 as a senior attorney. She has held positions as corporate counsel, human resources manager and vice president and chief counsel for labor and employment. In 2005, she was named to her current position which includes responsibility for all human resource efforts throughout Kellogg’s global organization. Her efforts to transform the company’s HR strategy led to Kellogg becoming a finalist on Hewitt’s 2009 “Top 20 Companies for Developing Leaders” list. Also, Black Enterprise magazine named Wilson-Thompson to its 2009 list of “The Top 100 Most Powerful Executives in Corporate America.” “Kathleen made many excellent contributions throughout her 18 years of service with Kellogg,” said David Mackay, President and CEO, Kellogg Company. “Through their work, she and her team have advanced our HR strategy and people programs to a new level. She will truly be missed.” Wilson-Thompson received her bachelor of arts degree in English literature from the University of Michigan in 1979, a juris doctor degree from Wayne State University Law School in 1982 and master of laws degree in corporate and finance law, also from Wayne State, in 1996. She was an attorney in private practice and for corporations before joining Kellogg.

Marc Reed
Senior Vice-President, Human Resources
227,000 Employees
Marc Reed is executive vice president - Human Resources for Verizon, a position he has held since April 2004. Reed is responsible for establishing overall Verizon policy and strategy related to compensation, benefits, labor policy, executive staffing, diversity, safety/environment and ethics. He is a member of the Verizon Operations Council and Verizon Corporate Council. Under Reed’s leadership, Verizon has garnered numerous citations and awards, including being #1 in Diversity Inc. Magazine’s “Top 50 Companies for Diversity,” and making CEO Magazine’s “Top 20 Companies for Leaders” and Business Week’s “Best Places to Launch a Career.” Beginning in 2000, Reed was vice president - Human Resources for Verizon Wireless, where he was instrumental in establishing the performance-based culture that helped propel the company into being the best-performing wireless company today. Reed started his career in Human Resources at GTE's World Headquarters in 1986. The following year he was appointed to the first of a series of key human resources executive positions at GTE Wireless. In 1997, he became the vice president - Human Resources for GTE Communications Corporation. Reed earned a bachelor’s degree in business administration from the State University of New York at Buffalo.

United Technologies
J. Thomas Bowler, Jr.
Senior Vice-President, Human Resources
227,000 Employees

J. Thomas Bowler, Jr. was elected Senior Vice President Human Resources and Organization in December 2007.
Previously he served as UTC Vice President Human Resources since May 2006. He was Vice President, Human Resources and Organization of Pratt & Whitney from 2001 to 2006. Bowler has also served as Vice President, Human Resources, Worldwide, for Carrier. His six years with Carrier also included four years as head of human resources for Carrier Asia-Pacific Operations based in Singapore.

 Bowler joined UTC at Pratt & Whitney in 1979 and has held a variety of management positions at Hamilton, UTC Corporate Headquarters and the former UT Automotive business.

He is a member of the INROADS National Board of Directors, as well as a board member of the HR Policy Association.

He earned a B.A. from the University of Massachusetts at Amherst and a master’s degree from Harvard University.

Maureen Ausura
SeniorVice President, Human Resources
215,000 Employees
Maureen Ausura joined Lowe's in February 2005 as senior vice president of human resources, responsible for enhancing the company's efforts to attract, motivate, develop and retain outstanding employees as Lowe's continues its rapid growth. Ausura has more than 25 years human resources experience, most recently as corporate vice president of human resources with international agribusiness company Archer Daniels Midland. She has also held senior-level human resources positions with Giant Eagle Supermarkets and Campbell Soup Company. Ausura has a bachelor's degree and an M.B.A. from Rutgers University.

Lisa Bisaccia
SeniorVice President, Chief Human Resource Officer
211,000 Employees

Lisa Bisaccia, age 53, has been Senior Vice President and Chief Human Resources Officer of CVS Caremark Corporation since January 2010. She most recently served as Vice President of Human Resources. Since joining CVS Caremark in 2004, Mrs. Bisaccia has led major human resources initiatives including enhancing compensation practices, outsourcing human resources processing functions, and successfully managing all human resources support for the Retail business.

J. Steele Alphin
Chief Administrative Officer
206,000 Employees

J. Steele Alphin is chief administrative officer for Bank of America and a member of the bank’s executive management team. Alphin is responsible for the company’s Global Human Resources, Global Marketing & Corporate Affairs and Corporate Aviation functions. Alphin joined the bank in 1977 in Chapel Hill, N.C., working in Consumer Banking. He moved to Charlotte in 1980 as a compensation analyst and, in 1984, to Tampa to become Regional Personnel manager. He was named Personnel director of the Florida bank in 1985.
Alphin returned to Charlotte in 1988 as Corporate Personnel division executive for the Eastern bank, with Personnel responsibilities for the General Bank, Institutional Bank, Credit Policy and Recruiting. He moved to Atlanta in 1992 as Corporate Personnel division executive supporting the General Bank, Asset Management Group and Financial Products. He assumed nationwide responsibility for the Personnel functions of the Consumer & Commercial Bank and Wealth Management in 1994 and, in 1999, for the corporation. He added responsibility for Global Marketing in 2006. A native of Windsor, Va., Alphin earned his bachelor’s degree in history from the University of North Carolina at Chapel Hill. He is a member of the board of trustees for Thompson Child & Family Focus. He formerly served on the boards of the Bank Administration Institute, INROADS in Atlanta and Providence Day School in Charlotte and on the Board of Visitors fort the University of North Carolina (Class of 2006).


 Russell M. Jackson

Senior Vice President, Human Resources


 Russell M. Jackson joined the company as Senior Vice President, Human Resources, effective April 1, 2007. During his 27-year tenure with PG&E, Jackson has held both line and staff positions in the areas of operations, marketing and general management. In his latest role, he had been in the forefront of transformation efforts to refocus the utilitys strategic vision and improve its operational efficiency. Among numerous achievements, he introduced a leadership academy, workshops and other development programs to support cultural change and enhance executive decision making; implemented a new performance management program and compensation system to better align employee performance with business objectives; and directed a strategic planning effort to realign the human resources function to focus on planning and employee development.Jackson comes to Safeway from PG&E Corporation, where he most recently served as Senior Vice President, Human Resources, overseeing all aspects of employee relations, compensation, benefits, recruiting, leadership development, and labor relations.
Jackson graduated from San Jose State University. He also has an MBA from St. Marys College and a masters degree in Human Resources and Organizational Development from the University of San Francisco, along with a certificate in Human Resources Management from the University of California at Berkeley.


Cynthia Trudell

Senior Vice President, Human Resources


Cynthia Trudell was named Senior Vice President, Human Resources and Chief Personnel Office for PepsiCo in February 2007. Ms. Trudell is responsible for PepsiCo's global human resources function.
Prior to assuming this position, she was president of Sea Ray Group from 2001 to 2005. Ms. Trudell served as a member of the PepsiCo Board of Directors from January 2000 until February 2007, when she resigned to accept PepsiCo's top Human Resources role.
Ms. Trudell previously served as General Motors' (GM) vice president, and chairman and president of Saturn Corporation, a wholly owned subsidiary of GM. When she joined GM, she held various engineering and manufacturing supervisory roles including plant manager at the Wilmington Assembly Center in Delaware. Ms. Trudell was also president of IBC Vehicles in Luton, England, a joint venture between General Motors and Isuzu. She began her career with the Ford Motor Company as a chemical process engineer.
She earned a Bachelor of Science in Chemistry from Acadia University in Wolfville, Nova Scotia, in 1974 and a doctorate in Physical Chemistry at the University of Windsor, Ontario in 1978. Ms. Trudell received the following honorary degrees: Doctor of Laws from the University of Windsor; Doctor of Science from Ryerson University; Doctor of Science from the University of New Brunswick and a Doctor of Science from Acadia University. Ms. Trudell has also been a director of The Pepsi Bottling Group since May 2008.
Ms. Trudell is based in Purchase, N.Y.

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